Farnaz’s degree has encouraged her to develop her communication skills.

Farnaz has to make sure her patients know that she is listening to their complaints but she also has to make sure that they understand her diagnosis and choice of treatment.

This means that she has to explain quite complex in a simple way, avoiding jargon where possible. Her clinical practice, particularly working in the diverse local community, has proved invaluable.

Transcript

What are the top attributes you’ve developed in the course of your degree?

Explain and argue clearly and concisely:

I think my degree’s really helped me develop my communication skills all-round – for example, the ability to listen to what patients are saying. The ability to use different forms of communication – be it verbal, non-verbal, the ability to explain things in simple terms – not use jargon, not overcomplicate situations. Just to use terminology that everyone can understand. The ability to explain my findings concisely, usually what happens when we see patients we need to feedback to our tutors, and we’ll need to present our patients, and that needs to be done in a concise manner because they have quite a few patients to go through!

Work effectively in diverse communities:

My degree’s also helped me to work effectively in diverse communities – because of the geographic location of our University, we’re very privileged to be working with people from a variety of background which you wouldn’t get a few miles down the road. That was what appealed to me about coming to Barts and the London/Queen Mary, and it’s definitely stepped up to the plate and provided that.

What are the top attributes you’ve developed through a chosen module?

Explain and argue clearly and concisely:

Ever since we started clinical work, since the start of third year, we’re dealing with patients on a day-to-day basis. It’s invaluable experience when it comes to all aspects of communication – the ability to explain and argue your opinions more concisely, and the ability to use different forms of communication with different people.
Work effectively in diverse communities:

If you have someone who speaks limited English and you can use more non-verbal communication, than someone for who English is their first language, you can obviously use more verbal communication.

Grasp the principles and practices of my field of study:

I think my degree – I don’t think there’s a particular module – it’s all of the clinical work really reinforced and helped me improve my communication skills. Because we’re practicing this every day it’s something that’s constantly improving.